Traffic counter/classifiers like our Unicorn, Pegasus, Phoenix, Phoenix RAX have a built in function to insure that the MDK loop boards functioning properly. Basically, when you use loops for data collection, the counter checks every five minutes to see if any loop activations have occurred. If they have not, then the counter goes into a special function which sends a command to the loop board to see if it is responding. If it isn’t, then the loop board is restarted and all loops are retuned for proper operation.
When then would a loop board shut down unexpectedly?
Generally this is caused by one of two things:
What if my loop is no longer responding?
If a counter unit is no longer recognizing the loops or loop boards it is possible that a electronic failure has occurred and the board is no longer working properly. It is recommended that a COLD RESTART be performed to see if the board can recover from the error. A power cycle may also reset the board so that it will once again return to operation. In cases where this is a common occurrence it is symptom of a hardware failure or loose internal connection. In cases of multiple failures we recommend the unit be checked and possibly sent in for repair to diagnose the issue.
Last Updated
17th of October, 2011