http://support.diamondtraffic.com/knowledgemanager en-us http://support.diamondtraffic.com/knowledgemanager ActiveKB NX support@diamondtraffic.com Mon, 25 May 2026 00:09:13 PDT 20 http://support.diamondtraffic.com/knowledgemanager/questions/43/ The Phoenix is a data gathering instrument for use in the field (roadway). By using the Phoenix and one of several possible combinations of sensors, traffic data and vehicle classification can be ... Jesse Brady Fri, 14 May 2021 00:34:34 GMT http://support.diamondtraffic.com/knowledgemanager/questions/44/ The Phoenix II is a stand alone unit that is designed to work with sensors to detect and classify vehicular traffic on interstates, highways and roads. Robust military specification connectors p ... Jesse Brady Fri, 14 May 2021 00:16:27 GMT http://support.diamondtraffic.com/knowledgemanager/questions/126/ Counters NOT affected will include firmware versions (3.35 and newer) and (4.06 and newer). As with the issue reported HERE counters that do NOT have the above firmware versions, may incorrectly ... Jesse Brady Tue, 18 Mar 2014 21:53:43 GMT http://support.diamondtraffic.com/knowledgemanager/questions/37/ Overview Below we discuss the various ways the Phoenix MDK can collect data, and what types of sensors are required to collect each type of data. Please read this section carefully. The Phoenix M ... Jesse Brady Fri, 29 Jun 2012 20:48:38 GMT http://support.diamondtraffic.com/knowledgemanager/questions/87/ Cascade Low Power Data Modem (CDM) for extreme temperatures The Cascade Modem is designed to operate reliably in harsh conditions. It serially connects (RS-232) with any data-collecting or electr ... Colin Gibson Wed, 26 Oct 2011 17:54:57 GMT http://support.diamondtraffic.com/knowledgemanager/questions/42/ Each mode uses a different amount of memory for storing traffic data. This appendix is intended to give the user an approximation of how long a Phoenix MDK Field Unit may collect data before retri ... Colin Gibson Mon, 24 Oct 2011 23:33:09 GMT http://support.diamondtraffic.com/knowledgemanager/questions/68/ ST: Status (enquire) The Status enquire returns the current System Sentry status as follows: >%02X%02X%02X%02X%02X%02X%02X%04X%04X%04X,%04X The ">" indicates the start of the response ... Colin Gibson Fri, 21 Oct 2011 21:20:01 GMT http://support.diamondtraffic.com/knowledgemanager/questions/59/ Transferring Files from DataHog to a PC, Workstation or Laptop using Centurion: Open CENTURION on your workstation. Connect DATAHOG to your workstation using a Null Modem Cable (provided wi ... Colin Gibson Fri, 21 Oct 2011 21:15:33 GMT http://support.diamondtraffic.com/knowledgemanager/questions/49/ Features Count 1 to 16 lanes Count methods include direction, lane subtraction and normal Classify 1 to 8 lanes Possible sensor arrangements per lane for classification: Two ... Colin Gibson Fri, 21 Oct 2011 21:11:08 GMT http://support.diamondtraffic.com/knowledgemanager/questions/41/ Some basic problems can occur during normal operation of your Phoenix MDK. Generally, they are caused by some small error in setup or sensor installation. Listed below are some basic problems and ... Colin Gibson Mon, 17 Oct 2011 23:29:12 GMT http://support.diamondtraffic.com/knowledgemanager/questions/39/ Overview The tables below describes the default bins categories that are used with the Pegasus, Phoenix and Unicorn MDK units. These “Bins” are used to total up all vehicles meeti ... Jesse Brady Mon, 17 Oct 2011 23:23:27 GMT http://support.diamondtraffic.com/knowledgemanager/questions/38/ Overview All Phoenix MDK counters come fully operable for use with a modem. You will need some type of telephone communication package to access the counter through the modem. Diamond Traffic ... Colin Gibson Mon, 17 Oct 2011 23:21:57 GMT http://support.diamondtraffic.com/knowledgemanager/questions/36/ Loop Board Monitoring Traffic counter/classifiers like our Unicorn, Pegasus, Phoenix, Phoenix RAX have a built in function to insure that the MDK loop boards functioning properly. Basically, when ... Colin Gibson Mon, 17 Oct 2011 23:17:40 GMT http://support.diamondtraffic.com/knowledgemanager/questions/24/ Apollo Vehicle Traffic Counter Classifier Field Setup Procedure:Once you've opened the unit to reveal its faceplate, toggle the Power switch to the "ON" position.The unit should display its Name, ... Jesse Brady Mon, 17 Oct 2011 22:55:02 GMT http://support.diamondtraffic.com/knowledgemanager/questions/18/ The following is a list for known compatibility: Apollo: All Versions DataHog: 1.50+ Pegasus: 2.39 - 2.45 Phoenix: 2.39 - 2.45 Unicorn: 2.39 - 2.45 Unicorn Limited: All VersionsSprite: 1.40+Trail ... Colin Gibson Mon, 17 Oct 2011 20:11:25 GMT http://support.diamondtraffic.com/knowledgemanager/questions/14/ There are only a couple of things that can be done to fix this problem. One is to replace the battery, if the counter is approximately four or more years old the battery may have gone dead, to do ... Colin Gibson Mon, 17 Oct 2011 20:02:47 GMT http://support.diamondtraffic.com/knowledgemanager/questions/12/ Is there any way to get that data back? By design, if the display of the portable traffic counter is on, users have the option using the magnet to show each interval count (by repeat touches to t ... Colin Gibson Mon, 17 Oct 2011 20:00:00 GMT http://support.diamondtraffic.com/knowledgemanager/questions/64/ IntroductionThe System Sentry is an electronic system manager for permanent traffic data collection sites. It is designed to do two things:1. Help prevent sites from going down. It does this by: ... Colin Gibson Mon, 03 May 2010 20:56:44 GMT http://support.diamondtraffic.com/knowledgemanager/questions/61/ Setting an Apollo to Display Metric (Manual Configuration of Counter) POWER ON power to Apollo Press the ALT + LEFT ARROW together. This will take the operator to the ‘ADVANCE ... Colin Gibson Mon, 03 May 2010 20:10:01 GMT http://support.diamondtraffic.com/knowledgemanager/questions/58/ RETRIEVING DATA FILES FROM THE APOLLO USING A DATAHOG: Turn off power to APOLLO, closing data study and moving all files to memory. Connect standard 9 pin (male to female) serial ... Colin Gibson Mon, 03 May 2010 19:49:29 GMT http://support.diamondtraffic.com/knowledgemanager/questions/65/ The following screen shots show the basic functions and commands available to you after linking to the System Sentry with TrafMan Software.Main Link Screen (Data Download & Real Time Power Mon ... Colin Gibson Thu, 10 Dec 2009 20:05:17 GMT http://support.diamondtraffic.com/knowledgemanager/questions/69/ The following chart describes the binary storage format used by the System Sentry: Byte Bit Description 0 7 Voltage @ 12V Battery/DC Charger Value is ... Colin Gibson Thu, 03 Dec 2009 16:28:14 GMT http://support.diamondtraffic.com/knowledgemanager/questions/57/ TO MANUALLY ERASE DATA FILES FROM THE APOLLO NOTE: USE THIS FEATURE ONLY IF YOU ARE CERTAIN YOU WANT TO ERASE THE MEMORY. ALL DATA WILL BE LOST. THIS CANNOT BE UNDONE, AND ONCE THE PROCESS IS ... Colin Gibson Tue, 01 Dec 2009 18:46:24 GMT